How can we help?

BrandsAI is in private beta. When your wave opens, create your account with your email and a password. Authentication is built in-house on our sovereign Canadian backend, with scrypt-hardened credentials.

BrandsAI runs as a private beta on iPhone (iOS 17 and newer). There is no Android app and no web version.

Yes. Brands Access is free and includes up to 50 wardrobe items, Brands Social, three Brands Studio renders a day, and a daily allowance of Stylist conversations and photo scans. Brands+ ($20 a month or $200 a year, 7-day free trial) removes the daily limits, including the Studio render cap. See the pricing page for the full comparison.

Tap the plus button on the wardrobe tab, choose Scan Item, and photograph a garment on a plain background. The recognition model auto-tags category, colour, and silhouette. You can edit any tag before saving.

Your account is tied to the email you signed up with. To change it, write to privacy@brandsai.ca and we will help.

In the app: Profile, Settings, Delete Account. Deletion is immediate and permanent: your content and personal information are erased from production at the moment you confirm, and your subscription is cancelled. Encrypted backups age out on a fixed schedule.

Yes. In the app, go to Profile, Settings, Data Export. It opens an email to our Privacy Officer, who prepares and sends you a complete machine-readable export of the personal data we hold on you.

Profile, Settings, Subscription. Pick monthly or yearly. Payment runs through Stripe secure checkout, and every plan starts with a 7-day free trial.

Subscriptions are billed through Stripe. We honour every refund right granted by your local consumer protection law: write to billing@brandsai.ca and a human will sort it out. If you ever subscribe through the App Store in a future release, Apple processes those refunds under its policy.

In the app: Profile, Settings, Subscription, Cancel. The cancellation takes effect at the end of the current billing cycle and you keep paid features until then.

Plain background, even light, garment centred in frame, no glare. Hangers and flat lays both work. The model is robust to wrinkles and folds.

Phone cameras white-balance aggressively under indoor light. Tap the colour chip to correct it before saving, your wardrobe stays accurate.

Yes. Tap the import icon on the scan sheet. We only access the photos you select, not the rest of your library. iOS shows you the limited picker.

The model reads your wardrobe, your style Taste, the local weather, and the next event on your calendar (if you opted in). It composes one or three outfits in a few seconds.

Pieces below the season threshold (heavy winter coat in July), pieces tagged as out of rotation, or pieces that conflict with the chosen occasion. You can override any of these in the planner sheet.

Yes. Open an outfit, tap Share. You can export the outfit as an image and share it anywhere.

On servers physically in Canada, racked at OVHcloud Beauharnois, Quebec, on infrastructure operated by BrandsAI under PulsarOS Intelligence Inc. governance. Encrypted backups stay on Canadian soil only. When you use an AI feature, the request is processed by vetted AI providers under contracts that prohibit using your content for training; that request data may be processed outside Canada for the duration of the request only, the one exception described in our Privacy Policy.

No. We do not use your photos, prompts, or content to train, fine-tune, or evaluate any third-party AI model. We do not train our own foundation models on your content unless you explicitly opt in.

In transit with TLS 1.3, at rest with AES-256-GCM, with hardware-bound key custody on the server side. The full posture is documented in our Privacy Policy.

Force-quit (swipe up the app card from the home screen), reopen. If it still fails, restart the iPhone. If it still fails, write to support@brandsai.ca with your iPhone model and iOS version.

Check that the photo library or camera permission is enabled in iOS Settings, BrandsAI, Photos / Camera. Switch to Selected Photos if you want to keep the limit tight.

Password resets run through support: write to support@brandsai.ca from the email on your account and we will verify you and reset it. Email verification is optional by design in the beta.